Return Policy:

Quality Assurance: We strive to deliver products of the highest quality. If you receive a product with manufacturing defects or errors on our part, please contact our customer support team within 7 days of receiving the order. We may request visual evidence or ask you to return the product for evaluation before initiating a replacement or refund.

Order Errors: In the event that an error occurs on our part, such as an incorrect product, color, size, or design, please contact us within 7 days of receiving the order. We will rectify the error by either reprinting the correct order or issuing a refund, depending on the specific situation.

Client Errors: As most of our products are personalized or custom-made, it is crucial that you carefully review your order before placing it. We are unable to accept returns or provide refunds for orders with errors or mistakes resulting from incorrect information provided by the client. Please double-check all details, including spelling, grammar, design, and product specifications, before confirming your order.

Return Process: If you need to initiate a return, please contact our customer support team to request a Return Merchandise Authorization (RMA) number. We will provide you with instructions on how to return the product. Please note that returned products must be in their original condition and packaging. Return shipping costs are the responsibility of the customer unless otherwise specified.

Refunds and Replacements: Once we receive and inspect the returned product, we will process your refund or replacement, depending on the nature of the return. Refunds will be issued using the original payment method, and replacements will be shipped according to our standard delivery policy.

We hope this policy provides you with clarity regarding our delivery and return procedures. If you have any further questions or require assistance, please don’t hesitate to contact our customer support team. We appreciate your business and look forward to serving you again in the future.