Returns and Refunds Policy for Brilliantsignhub

At Brilliantsignhub, we strive to ensure your satisfaction with our products. If you are not entirely happy with your purchase, we offer a straightforward Returns and Refunds policy to address your concerns.

1. Returns

1.1 Eligibility

To be eligible for a return, please ensure that:

  • The item is unused and in the same condition as received.
  • The item is in its original packaging.
  • The return is initiated within [number of days] days from the date of purchase.

1.2 How to Initiate a Return

To initiate a return, please follow these steps:

  • Contact our Customer Service team at [customer service email/phone] within [number of days] days of receiving your order.
  • Provide your order number and a brief explanation of the reason for the return.
  • Our Customer Service team will guide you through the return process.

1.3 Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service to ensure the safe return of the item.

2. Refunds

2.1 Processing Time

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Refunds are processed within [number of days] days of receiving the returned item.

2.2 Refund Method

Refunds will be issued using the original payment method. Please note that it may take some time for the refund to be reflected in your account, depending on your financial institution.

3. Exchanges

We currently do not offer exchanges. If you need a different item, color, or size, please initiate a return and place a new order.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact our Customer Service team immediately. We will work with you to resolve the issue promptly.

5. Contact Information

For any questions regarding returns and refunds, please contact our Customer Service team at [customer service email/phone].

6. Changes to the Returns and Refunds Policy

Brilliantsignhub reserves the right to make changes to this Returns and Refunds Policy at any time. Any modifications will be effective immediately upon posting on the Website.